NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jedi5
Sep 22, 2018Aspirant
Help: CM600 No Internet Connection??
Hi everyone.
Hope someone might be able to chime in with some suggestions and help me out.
Have Xfinity Internet and should be getting 250Mbit for speed.
I'm getting a good 85-93ish ma...
vkdelta
Sep 23, 2018NETGEAR Employee Retired
power levels are ok.
for no internet on your iMAC -->
1. If you change from airport extreme to iMAC with an ethernet cable, Please make sure to reboot the modem
2. Also, I think your iMAC may not been configured with DHCP mode causing this issue. Please check this. If you think, it is good, then provide output of "ifconfig" command from terminal app on iMac
for speed issue> check the speed of direct connection
if still open, This is most likely wrong bootfile issue. Please call comcast and ask them to send correct 250 Mbps bootfile.
jedi5
Sep 23, 2018Aspirant
1. Yes, I have rebooted, reset, cycled down the modem.
Nothing seems to work.
Only time modem works is when it is connected to router.
How do I check speed of direct connection?
2. How should the iMac be configuered with DHCP mode? I just checked only I don't know what I should be looking at.
Here is the output of the ifconfig:
Last login: Sat Sep 22 08:33:32 on console
rafis-iMac-4:~ hejo$ ifconfig
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP>
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
nd6 options=201<PERFORMNUD,DAD>
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
OHC6: flags=0<> mtu 0
OHC4: flags=0<> mtu 0
EHC36: flags=0<> mtu 0
EHC38: flags=0<> mtu 0
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=27<RXCSUM,TXCSUM,VLAN_MTU,TSO4>
ether 00:26:bb:5e:34:1a
inet6 fe80::18ed:7ae1:acf1:aaca%en0 prefixlen 64 secured scopeid 0x8
inet 10.0.1.58 netmask 0xffffff00 broadcast 10.0.1.255
nd6 options=201<PERFORMNUD,DAD>
media: autoselect (100baseTX <full-duplex,flow-control>)
status: active
en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
ether 04:1e:64:ee:2b:8e
nd6 options=201<PERFORMNUD,DAD>
media: autoselect (<unknown type>)
status: inactive
en3: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
ether 7a:d7:5f:1f:dc:21
media: autoselect (none)
status: inactive
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
lladdr 00:26:bb:ff:fe:5e:34:1a
nd6 options=201<PERFORMNUD,DAD>
media: autoselect <full-duplex>
status: inactive
p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304
ether 06:1e:64:ee:2b:8e
media: autoselect
status: inactive
utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000
inet6 fe80::150c:599:88a5:45e6%utun0 prefixlen 64 scopeid 0xd
nd6 options=201<PERFORMNUD,DAD>
rafis-iMac-4:~ hejo$
- vkdeltaSep 23, 2018NETGEAR Employee Retired
the IP on your MAC BOOK seems wrong. It may be staticaly assinged to 10.0.0.x subnet.
see this to change the configuration to DHCP
https://support.apple.com/kb/PH25448?locale=en_US
- jedi5Sep 23, 2018Aspirant
It is configuered to DHCP
I've also tried to renew DHCP and didn't work either.
- vkdeltaSep 23, 2018NETGEAR Employee Retired
are you sure your Macbook is "directly" hardwired into "Cm600"?
It is impossible for CM600 to lease out 10.0.0.x IP unless your ISP hands that out which I dont think there are any ISPs in US doing that.