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Ganesh8383's avatar
Ganesh8383
Follower
Nov 06, 2015

Help needed on N300 Wifi Modem Router C3000 - Internet connection

All of a sudden, my internet stopped working. The device is displayed in all my wireless device and it is getting connected to my laptop, phone & tab. But, internet is not working. All the lights are glowing except the top one, which is a small button kind of. I tried calling COX and they said everything looks good from their side. They said I have to check with Netgear as there may be router issue. I did resetting, and basic troubleshooting, but none worked. Can some one help me please

Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Nov 09, 2015

    Hello Ganesh8383

     

    How are you trying to connect via wifi or Ethernet? and what operating system are you using?

     

    DarrenM

  • Saramc's avatar
    Saramc
    Aspirant
    Nov 11, 2015
    Same thing happened to me! Netgear said I'd have to spend $79 to fix it
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Nov 11, 2015

      Hello Saramc

       

      Is all the lights still on but you have no internet connection? 

       

      DarrenM