So a month or so back the Motorola modem from Xfinity just stopped working as Xfinity was "Working in the area to bring 10G to the region(DC/DMV)" Sent us a new X7 modem/wireless router combo and things were fine for about a week. Then it would disconnect and reconnect every 5 minutes or so and Xfinity was trying to blame it on "Faulty Wires" in my house. The COAX never changed in the house and was stable for the past 4 years with the old Motorola modem. Humored the "tech" on the online chat with XFinity and took the X7 straight to the COAX source first in line and still disconnecting and reconnecting regularly so its on Xfinity end or dead modem. Bought a CM1150V so I would have more control of my internet and now I am still having issues with a stable connection. I am not smart enough to read the charts and logs I have saved. Can someone explain to me like I'm a simple man what is going on with my connection? There are THOUSANDS of Correctables and Uncorrectables which when looking at other people's issues is WAY too many. Then in the logs there are notices every minute with events which can't be good for my connection. Is this a problem with my house and the perfectly good cables and brand new modem or is it a signal issue on Xfinity end? Any help would be AMAZING as father in law works from home and we need stable internet.

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Help With XFinity Problems