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I bought a CM600 modem a year ago and connected to Medeacom internet the 90 day Netgear help is gone and 1 one year warenty has run out. I have 100mb of internet speed and Medeacom says my modem is on ly putting out 35 to 45 mb of speed I have a Netgear router and have been happy with it. The support for Netgear is kind of bad you can not even contact them my email. Anyone have any advice I do not want to rent one of the networks modem but to have it giving me proble just after one year of getting it
1 Reply
If the ISP says the modem is only working at a certain level and they've checked the signal levels, then the CM modem may need to be replaced if you have tried a reset or done all troubleshooting. Besure there are no line splitters between the modem and ISP services as these can cause problems on the line.
Recommended modems are Netgear CM1000/1100, Arris SB6183.8200,Motorola MB7420/8600 for modem only units.
Ardell wrote:I bought a CM600 modem a year ago and connected to Medeacom internet the 90 day Netgear help is gone and 1 one year warenty has run out. I have 100mb of internet speed and Medeacom says my modem is on ly putting out 35 to 45 mb of speed I have a Netgear router and have been happy with it. The support for Netgear is kind of bad you can not even contact them my email. Anyone have any advice I do not want to rent one of the networks modem but to have it giving me proble just after one year of getting it
