NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bsiegel22
Aug 22, 2021Follower
Help
Contacted ISP Cox - should be done from their end. App tells me firmware out of date. When i try to sign on I get no internet
plemans
Aug 22, 2021Guru - Experienced User
well you didn't give us much.
1. what router do you have? is it a modem/router device?
2. did cox provision it for your services (if its a combo device)?
3. what firmware are you on?
4. have you tried setting it up using a pc/laptop and not the app?