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Forum Discussion
CJ_M
Jul 27, 2021Aspirant
Hissing sound
My router was silent for 6 months but now has a hissing sound with wi-fi. (It also drops the ISP, but that is probably a separate issue) Google reveals: "...when you have a 'hissing' it's usuall...
FURRYe38
Aug 31, 2021Guru - Experienced User
I'll ask about getting a review on this for you.
In mean time, do you have a different modem or a spare router on hand? You can continue to use the modem portion of the C7800 with the wifi disabled and connect up a different wifi router system. Couple of options would be to use the modem in router mode with the radios disabled and conenct up a different wifi router in AP mode to provide wifi signals or configure the modem for modem only mode and connect up a external wifi router to the modem and run this configuration.
Hopefully someone from NG can figure something out for you.
CJ_M
Sep 01, 2021Aspirant
Thank you for trying to forward this along.
btw: the last person (Chris...n_R) ghosted me.
Was receptive, then disabled his private messaging.
- FURRYe38Sep 01, 2021Guru - Experienced User
He didn't ghost you. He's no longer in the forums.
- olympos1625Sep 01, 2021NETGEAR Employee Retired
Hi CJ_M,
We are sorry for the inconvenience this has caused you. We would like to endorse you to NETGEAR Level 2 support team for callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (atleast 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
- CJ_MSep 01, 2021AspirantThank you Oliver.
Email is better because of my work schedule.
cjphoto28@yahoo.com