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Forum Discussion

Piupolino's avatar
Piupolino
Guide
Aug 04, 2021

How bad can customer support be?

I am mismerized by how bad Netgear cusotmer support is. My cable model is defective and they don't wan't to replace. So I had to call Xfinity to, together with the Netgear support, go over the case. ...
Piupolino's avatar
Piupolino
Guide
Aug 06, 2021

Exactly. Their strategy for for you to give up. Netgear stuff won't be in my home after I phase out these products.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 06, 2021

Have you made contact with Christian_R yet? 

Piupolino wrote:

Exactly. Their strategy for for you to give up. Netgear stuff won't be in my home after I phase out these products.

 

  • Piupolino's avatar
    Piupolino
    Guide
    Aug 06, 2021

    Yes, I did. No reply yet. Thanks.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 06, 2021

      Be patient. Keep in contact with him. It's coming up on the weekend so might not see anything until next week.