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Forum Discussion
roy4dar
Nov 23, 2016Aspirant
How do i connect a guard cam to my modem
I am trying to connect my pilot guardcam to my wifi but have been unable. Is there something I need to do to allow it to connect.
roy4dar
Nov 23, 2016Aspirant
I was told that Netgear did an upgrade which now does not allow these to connect. When I asked tech support for help they told me that since I purchased my router 97 days ago it is no longer covered by the 90 day assistance. (Makes up my mind wether to use this brand in my business or not) Is there any way to lower the firewall long enough for me to connect the camera.
TheEther
Nov 23, 2016Guru
Yeah, Netgear's support model leaves much to be desired. Anyway, it's not clear what Netgear told you. The router's firewall should have nothing to do with connecting your camera to the Wi-Fi network. Did you offer any explanation?
- roy4darNov 23, 2016Aspirant
They said if Netgear wasn't able to help show me how to do that, then I'm out of luck.
- TheEtherNov 23, 2016Guru
Did you follow the instructions in the User Manual?