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Forum Discussion
Rtheron
Jan 11, 2024Aspirant
How do I prevent this reboot on 0db signal strength situation?
FURRYe38 How do I prevent this reboot on 0db signal strength situation? my entire home network becomes inaccessible if the internet goes down, and there's no way to recover from this reboot loop, sur...
FURRYe38
Jan 11, 2024Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
FYI, if there is no signal on the line from the ISP, then ya, the CAX80 will enter into a reboot loop until the signal on the coax line returns. How the CAX80 works. ISP needs to ensure there is signal on the line up to the modem.