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Forum Discussion
Spamu
Apr 12, 2023Tutor
How do I turn OFF auto firmware update on CAX30?
Ever since the beginning of the year I've had countless issues with the CAX30 modem/router. Long story short: I found that my network is best when the firmware is at v1.4.10.10. Things are fast. ...
FURRYe38
Apr 12, 2023Guru - Experienced User
v.11.2 is stable, I had been using that since my CAX30 got installed a couple of weeks ago. Also in beta and v.11 FWs are stable currently. I'm waiting on v2.x FW.
Avoid the Autoupdate by manually downloading the FW file and applying it using a wired PC and web browser. After it's applied, factory reset and setup from scratch. I noticed AutoUpdate was applied on mine and cause a couple of odd problems. A factory reset and setup from scratch resolved those.
Spamu wrote:
Ever since the beginning of the year I've had countless issues with the CAX30 modem/router.
Long story short: I found that my network is best when the firmware is at v1.4.10.10. Things are fast. Things are stable.
However, every now and then the thing updates itself to 1.4.11.2. I DON'T want to update until there is a stable and improved version. Unfortunately, I can't find anywhere in the 192.168.1.1 site that disables the auto update.
Is there a way to disable the auto firmware update?
dicelele
Jul 29, 2023Aspirant
I figured I'd reply to this since I've been having the same issues as OP and I'd also like to disable auto update but I don't see the option. Does updating to that older stable FW and factory resetting the CAX30 then allow you to disable auto-updates? Or were you saying that reverting to that older stable FW and doing that factory reset simply fixed the issues you were having?
- SpamuJul 29, 2023TutorUnfortunately I haven't found a way to disable auto upgrades of the firmware regardless which version it is at.
The only difference is that the older version seems to work better with Comcast 800 Mbps. The auto update of course means I have to keep rolling it back ftequently.- FURRYe38Jul 31, 2023Guru - Experienced User
What FW version are you using and what FW version is the CAX being updated too?
Spamu wrote:
Unfortunately I haven't found a way to disable auto upgrades of the firmware regardless which version it is at.
The only difference is that the older version seems to work better with Comcast 800 Mbps. The auto update of course means I have to keep rolling it back ftequently.- diceleleAug 01, 2023Aspirant
I have been reverting back to V1.4.9.6, the oldest version I could find, and it resolved my issues. When it auto-updates, it updates to V1.4.12.2. My issue is actually slightly different. I have a strong connection via ethernet to my PC, and my wife's WiFi signal is great on her iPhone 12. My Pixel 7 Pro and Chromecast with Google TV, however, do not work properly on this newest FW. Basically, it takes 30 seconds or so to connect to the WiFi (for either 5G or 2.4GHz) on my phone and when it does finally connect, it takes about 2 minutes to connect my phone to the Chromecast. None of these were issues when I first got the CAX30, it was only when it auto-updated the FW that I started to have problems. I also noticed that when I'm on the WiFi on my phone, Twitter won't load any images, and lots of other services (like Google Play Games) don't connect properly. It felt like a firewall problem to me initially, and actually disabling IPv6 fixed the problem for about one day. But then it went right back to the same problems. The only thing that consistently works is reverting the FW back to an older version.