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Forum Discussion
bwith
Mar 17, 2022Follower
How to switch from 2.4 to 5 GHz on c6900
My hearing aid manufacturer (WIDEX) thinks wifi at 2.4 GHz may be interfering with connecting hearing aids. How do I check this setting and change to 5 GHz if appropriate? Instructions?
FURRYe38
Mar 17, 2022Guru - Experienced User
You'd need to contact the mfr for this device for help and information regarding there product.
On the C6900, Smart Connect maybe in use, which combines 2.4 and 5ghz in to one SSID. You can disable this on the modems web page using a web browser and separate the SSID names so you can see either SSID name for ease of use.