NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dinamo's avatar
Dinamo
Aspirant
Jul 25, 2018
Solved

How to test Netgear C3700 modem/router when loosing connection frequently?

Hi. We lose internet connection at our new address several times a day. It got worse lately. We used the same internet service and the same modem/router at the previous address with a lot less interr...
Troubleshooting
  • vkdelta's avatar
    vkdelta
    Jul 27, 2018

    you got major problems in your downstream power levels. 

     

    It needs to be around 0 dBmV but you are -15 which is at the edge of the spec. 

Dinamo's avatar
Dinamo
Aspirant
Jul 26, 2018
Additional info:
Signal strength data per Netgear Genie / Wifi Analytics:
between   “-17" and “-33" dBm, 66-75%, “good” -  right next to the modem/router
between    “-44" and “-59" dBm, 40-45%, “poor” -  in the same room, but farther from the modem/router; this is the place where we use our laptops