NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
How to update CM1200 modem bootfile after upgrading to gigabit internet service
I recently upgraded my Xfinity internet plan from 175 Mbps (Blast Pro Plus) to gigabit internet service. My speeds have never exceeded ~400 Mbps down // ~10 Mbps up. I've performed all the standard...
Work with the ISP to ensure they are pushing the right config file.
Power OFF the modem for 1 minute, then back ON.
Use a wired PC connected to port #1 on the back of the modem for wired speed testing.
Have the ISP check the signal and line quality UP to the modem.
Be sure there are not coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.