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Forum Discussion
rkruz
Feb 18, 2022Apprentice
How View log of Cable Modem(192.168.110.1) from my (LAN 192.168.0.1)?
My internet keeps dropping out. Id like to view the log of the cable modem a Netgear CM500 from my laptop on my LAN 192.168.0.1. How do I access the cable modem whos address is 192.168.100.1? The...
schumaku
Feb 18, 2022Guru - Experienced User
Tahnk you for the insight!
Interesting - after the first hop, the router; the CM500 should pick up.
Even more interesting - how that access IP (I assume that's not a loopback to yours) is able to publish this private rfC1918 IP address out to the world.
Wonder what Netgear can say here.
Edit: Oh and a guess from my side: Does your ISP use a tunnel like PPPoE on the router WAN/Internet connection? This could explain why the CM500 wil never see it's IP address.
rkruz
Feb 18, 2022Apprentice
Thanks for helping. You know I have no clue what the ISP does (Cox Cable).....how would I find out?. I have no tunneling or anything special setup with the router. Its as simple as it can be and with a 2.4 and 5GHz wireless also.
I connected direct to the CM500 ENET putting my laptops ENET port in the 192.168.100.1 range and I was able to log in.
I saw only about 12 logs, most of which had a 1970 date. I guess I can take a positive out of that the cable modem has not lost connection today when I was seeing Internet dropping this morning. I did see some CM500 logs from when I powered it down a few days ago when trouble shooting this router dropping out issue but nothing today.
On the R6700V3 router, I did reload my saved configuration and I have not had a internet drop for that past couple of hours.....fingers crossed that was the secret sauce to repair the issue. Given all Ive seen and been told I think the router was dropping and not the cable service.
- rkruzFeb 19, 2022Apprentice
Well everything I tried did not work and eventually I am unable to log into the R6700 at all. So I can say with certainty that the R6700 failed. Over the past weeks I have had odd network behaviour from phantom address conflicts to not being able to reach devices on the LAN. When it was working I monitored the downtimes and it would drop for a few seconds every few hours. I had a 2nd R6700 that I used for an Access Point and configured it as the router and the network is working great again. I ordered an AX5200 as I figured I get something that wasn't discontinued to use as the new router in my LAN.