NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Clp92
Apr 05, 2021Aspirant
huge internet speed fluctuations on all devices including hardwired to modem.
Hello all, For about the last two weeks we have been haveing internet speed randomly drop out to levels that are useless 1-10mbps. I have RCN 1000mbps down service and when working properly i get...
- Apr 06, 2021
Remove the NG router and test with a wired PC connected to the CM modem. Do you still see these flucuations?
Most of the events are ISP related and need to be addressed by your ISP.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/
Clp92
Apr 05, 2021Aspirant
- Clp92Apr 05, 2021Aspirant
- Clp92Apr 05, 2021Aspirant
Sorry guys, pictures were to large to post in text.
- FURRYe38Apr 06, 2021Guru - Experienced User
Remove the NG router and test with a wired PC connected to the CM modem. Do you still see these flucuations?
Most of the events are ISP related and need to be addressed by your ISP.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/