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Solved
huge internet speed fluctuations on all devices including hardwired to modem.
Hello all, For about the last two weeks we have been haveing internet speed randomly drop out to levels that are useless 1-10mbps. I have RCN 1000mbps down service and when working properly i get...
Remove the NG router and test with a wired PC connected to the CM modem. Do you still see these flucuations?
Most of the events are ISP related and need to be addressed by your ISP.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/
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Sorry guys, pictures were to large to post in text.
Remove the NG router and test with a wired PC connected to the CM modem. Do you still see these flucuations?
Most of the events are ISP related and need to be addressed by your ISP.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://highspeed.tips/docsis-events/- With router disconnected and pc wired to cm1200 fluctuations were the same. However I believe I fixed the issue. I live in an old duplex where the old owner had done the wiring. Though I didn’t know this could effect anything I took your advice and removed a splitter I found in the cable line that had been used to provide cable to a different room in the house makeing one cable with no splitters to the modem. I have not have trouble since and the errors in logs seem to have stopped . Thanks for the help. Out of curiosity what makes this cause problems? I’m assuming it changes power and adds Noise to the line? What would be the appropriate way to run cable to separate rooms in the house if splitter cause issues? Thanks again for the help.