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Forum Discussion

deepinder's avatar
deepinder
Follower
Mar 31, 2019

I am maxing at 73mbps specturm says it is my modem and they had guy coem out and test it all out.

Below are my modem cable connection. I have no knowledge on it can someone tell me what to do whats the problem . 
 
 
Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
 
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 465000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode IPv6 Only ipv6Only(1)
 
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 31 465000000 Hz 9.7 dBmV 43.3 dB 0 0
2 Locked QAM256 17 375000000 Hz 7.8 dBmV 42.5 dB 0 0
3 Locked QAM256 18 381000000 Hz 7.7 dBmV 42.4 dB 0 0
4 Locked QAM256 19 387000000 Hz 8.3 dBmV 42.9 dB 0 0
5 Locked QAM256 20 393000000 Hz 8.4 dBmV 42.8 dB 0 0
6 Locked QAM256 21 399000000 Hz 8.6 dBmV 43 dB 0 0
7 Locked QAM256 22 405000000 Hz 8.8 dBmV 43.1 dB 0 0
8 Locked QAM256 23 411000000 Hz 8.8 dBmV 43 dB 0 0
9 Locked QAM256 24 417000000 Hz 9.1 dBmV 43.2 dB 0 0
10 Locked QAM256 25 423000000 Hz 9.2 dBmV 43.1 dB 0 0
11 Locked QAM256 26 429000000 Hz 9.4 dBmV 43.3 dB 0 0
12 Locked QAM256 27 435000000 Hz 9.6 dBmV 43.3 dB 0 0
13 Locked QAM256 2 285000000 Hz 8.7 dBmV 43.8 dB 0 0
14 Locked QAM256 29 453000000 Hz 9.8 dBmV 43.5 dB 0 0
15 Locked QAM256 30 459000000 Hz 9.9 dBmV 43.6 dB 0 0
16 Locked QAM256 16 369000000 Hz 7.7 dBmV 42.4 dB 0 0
 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 2 5120 Ksym/sec 24200000 Hz 41 dBmV
2 Locked TDMA 1 2560 Ksym/sec 19400000 Hz 41 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 30600000 Hz 41 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 37000000 Hz 41 dBmV
 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Your power levels are a little high on the download it should be between -7 to 7. Have you checked your cable modem logs do you see any T3 or T4 timeouts? if so it would be a line issue with the ISP either in your home or out in your neighborhood.

     

    DarrenM