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rjray20's avatar
rjray20
Follower
Jul 31, 2020

I am replacing the modem. the DSL line from "Century Link" won't hook up to the CM500 modem.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 31, 2020

    The CM500 is a cable modem. not a dsl modem. You'd need a compatible dsl modem. 

  • antinode's avatar
    antinode
    Guru
    Aug 02, 2020

    > I am replacing the modem. the DSL line from "Century Link" [...]

     

       Why?  Does your "the modem" have a maker and model number?

     

    > [...] won't hook up to the CM500 modem.

     

       I wouldn't expect DSL service to be compatible with a cable-TV-type
    modem.  And if your old "the modem" was actually a modem+router, then,
    even if you had a cable-TV-type ISP, you'd still need a router to use
    with a (modem-only) CM500 modem.