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I can connect to the internet, but the modem says it isn't
Our WNDR3400v2 modem lost intenet connection, but then came back on. Everyone in the house is able to use the internet, except the modem says that we have no internet connection. Is there any way to ...
It worked! I power cycled the modem and router, but it still did not have a connection, I then tried to look for a reset button on the router, or it's config page, but the only thing close to the reset button was the Factory one.I hit it, and It works just like before! Thank you so much!
In that case it is sometimes also necessary to power cycle both the router and the modem, and in the case of some Arris modems that contain battery backup a reset (NOT a factory reset) may be needed.
It worked! I power cycled the modem and router, but it still did not have a connection, I then tried to look for a reset button on the router, or it's config page, but the only thing close to the reset button was the Factory one.I hit it, and It works just like before! Thank you so much!