NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
iRyan
Jul 17, 2022Star
I first purchased the CAX30 over a year ago and still have yet to find a solid fix for the problem
I've been having the same issue since I first purchased the CAX30 over a year ago and still have yet to find a solid fix for the problem. The only recommendation I can give is to manually set a prefe...
FURRYe38
Jul 18, 2022Guru - Experienced User
SO your getting some correctables. Means the modem is taking care of data ok. Usually those would be all zeros. Something you might look into with the ISP. Sometimes those can be solved by checking cabling, connections and no splitters on the line.
If you live in a apt complex, reduce the transmit power on both radios from 100% to try 50% first...maybe 25% if your in a small sized apt area. This will help with interferences from neighboring wifi signals.
Much can be done with wireless head phones that work on same frequency. I ran in to this on xbox360 years ago. Went wired and never looked back.
- iRyanJul 18, 2022Star
I'll try lowering the transmit power on my 5Ghz network, but I'll just keep the 2.4Ghz radio completely off since we never used that band to begin with. Do you think changing channel 161 on my 5Ghz band to a lower number would improve the disconnection issues at all? I used to have it set to 48 before Netgear suggested 161, but the issue still persists and I'm hesitant to try going back due to channel interference in my apartment building.
- FURRYe38Jul 18, 2022Guru - Experienced User
Once the power is lowered on the 5Ghz radio you can use any channel on 5Ghz.
- iRyanJul 18, 2022Star
Thanks for all the assistance. I'm tech savvy and consider my knowledge of networking to be above average, but the issues with the CAX30 have me pretty stumped. I've had 2 of them and both have been plagued with issues in one form or another. A point has to come when Netgear admits the device has either firmware or hardware issues. It's been a frustrating experience to say the least.
Anyway.. take care and again, I appreciate your help!