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Forum Discussion
Rolson59
Sep 06, 2016Follower
I have a c6300 WIFI Cable Modem Router and it dropps wifi daily
II have a c6300 WIFI Cable Modem Router and it dropps wifi daily.
DarrenM
Dec 05, 2016Sr. NETGEAR Moderator
Hello crazyrat
It could be possible that some device caused the wifi to crash but you should be able to factory reset the modem and should work just like when you hooked it up before that other student stayed with you. If the unit is completely defective then you will have to contact support again.
DarrenM
crazyrat
Jan 09, 2017Aspirant
DarrenM,
I have contacted Netgear support again due to the fact that the wifi on my modem will only stay up for a few hours at a time before failing completely. Same indication as I posted earlier in this thread. I asked the Gearhead support person if there was a way to escalate this particular issue back to Netgear to have them acknowledge that there is a major problem here. I'm not the only person having this issue and have suffered due to this issue for over 6 months. I would like to get a different modem but don't want to pay for a new modem if there is something Netgear is going to do about this issue.
Anyway, I'll post more once I find out if Netgear is going to replace this thing once again.
Latest Gearhead wireless settings (2.4ghz ch 6, 5.0ghz ch 153, CTS/RTS 2307).
crazyrat
PS I have already tried the factory reset of my modem on different occasions, but it always returns to this problem.