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Forum Discussion
anuhea55
Nov 06, 2019Aspirant
I have a c6900 that shows firmware v1.01.27. Netgear indicates v1.01.31. What changes were in past
When I log on to modem, I see firmware v1.01.27. The netgear sites that list the latest firmware for COX is v1.01.31. COX says I already have the latest and indicate there is no higher version even on...
FURRYe38
Nov 07, 2019Guru - Experienced User
Thats something the NG support may know for your model modem. NG doesn't post FW files for cable modems. There sent directly to ISP for there testing to ensure it doesn't break anything on there networks. Then ISPs push out to customer modems. NG doesn't do this.
ISPs should know this as well, however not sure if 1st level phone support would have access to this.