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Forum Discussion
Zevas1993
May 28, 2020Tutor
I have comcast internet and my modem keeps dropping connection to internet service (C7800)
It's been over a month now and comcast blames netgear and netgear blames comcast. I've already got a replacement modem and the issue persists so I'm blaming comcast. The connection of internet service...
plemans
May 28, 2020Guru - Experienced User
I've had to have them install one of their modems before to prove it wasn't a 3rd party device. Stinks to have to do but they're good at blaming 3rd party equipment.
Zevas1993
May 28, 2020Tutor
Used to have similar problems with the Comcast modem just not as many full drops. Which leads me to believe they are putting signals in the line that the comcast modem just doesn't recognize.