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Forum Discussion
BMDk11
Dec 26, 2023Tutor
I have Netgear CM1150v which has never given upstream speeds over 18 mbps for contract 20mbps
I have Netgear CM1150v which has never given upstream speeds over 18 mbps for contracted speed of 20 mbps. Recently Xfinity upgraded the upload speed to 100 mbps and I am still getting 11 mbps. The i...
BMDk11
Dec 26, 2023Tutor
Thanks for the Xfinity approved modem list. I have the list and will change the modem. But my question is about why this DOCSIS 3.1 modem cannot support that speed. I bought a DOCSIS3.1 with better speeds so I didn’t have to upgrade for 5 years but looks like promise of DOCSIS 3.1 capability was not true and money went waste. If it cannot support the speeds then stop selling it.
FURRYe38
Dec 27, 2023Guru - Experienced User
The CM1000 and 1100 series only supports up to 1Gb due to the WAN Ports are maxed out at 1000Mpbs. Nothing beyond that. Most ISP support a 1Gb speed tier. However CC and XF last year started a mid split in there new speed tiers that they set up for 800Mpbs and a 1.2Gb speed on the down side. No idea why they couldn't keep the 1Gb tier however probably best way for them to support the higher 1.2Gb speeds they started pushing. Yes this also caused problems on the user or user owned modem side of things and the 1Gb supporing modems could not get the full 1Gb speeds anymore and had to fall back to 800Mpbs for those 1Gb supporting modems as 1.2Gb was not achievable by these modems. This is only seen with CC/XF ISP. My ISP Sparklight still has a 1Gb speed tier service. No idea if or when they will push that beyond.
So you have an option to ask the ISP for the lower speed 800 tier which this modem would be supporting of, or get in to a newer CM2000 series or wait for the awaited CM3000 series modems that have WAN ports that start at 2.5Gb connection rated speeds and then you could get the 1.2Gb or higher speeds that seem to be coming out by the ISP. No idea if or when the CM3000 will be officially released to market. NG doesn't publish that info. So you'll need to wait for find another brand that suites your needs.
- BMDk11Dec 27, 2023TutorI can get 1 gb download. My question is about poor upload speed why limit only to 20 mbps upload for a DOCSIS3.1 modem?
- KitsapDec 27, 2023Master
BMDk11 wrote:
I can get 1 gb download. My question is about poor upload speed why limit only to 20 mbps upload for a DOCSIS3.1 modem?It is not the DOCSIS 3.1 modem hardware that is limiting your upload speed. It is the firmware that is running on the hardware not allowing connections to the OFDMA upstream channels on the mid-split frequencies.
- FURRYe38Dec 27, 2023Guru - Experienced User
Please post snippets of the cable connection and event logs pages so we can review them.
BMDk11 wrote:
I can get 1 gb download. My question is about poor upload speed why limit only to 20 mbps upload for a DOCSIS3.1 modem?- BMDk11Dec 28, 2023Tutor
Replaced CM1150v with Hitron Coda for just $85 and am getting over 119 mbps upload speeds. Netgear either needs to provide latest FW to support their products as advertised as DOCSIS3.1 or stop selling them. Total waste of money on this overpriced CM1150v