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Forum Discussion
isaacr77
Aug 28, 2019Tutor
I have problems with my c700v2 and Ex7000 extender
Hello, I have never written in a forum before but I am desperat, I have comcast and we have up to 250mgbs plan. We have around 14 devices and 2 of these are connected to ethernet. alot of the time my...
FURRYe38
Aug 28, 2019Guru - Experienced User
What is the distance between the router and EX? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming (if available) and WMM on the C7000 modem.
isaacr77 wrote:Hello, I have never written in a forum before but I am desperat, I have comcast and we have up to 250mgbs plan. We have around 14 devices and 2 of these are connected to ethernet. alot of the time my internet is really slow and i get around 15-30 mgps when im in my room which is like 20 feet away from the router. When we use the computer which is connected to ethernet sometimes I get a "cant find internet connection" error on chrome and then have to reload the page. I play video games in my room which is why I got the EX7000 extender so i could use ethernet, I was getting good connection with the extender before i got the C700 router, I would get an average of 100mgbs and was happy. The old router was the xfinity XB3 router, I got the c700 in hopes that it would help with our wifi because it can hold more devices (instead of 16 with the XB3 to 24 with C700). Now my Ps4 gets 20mbps and is always lagging. My question is What am i Doing wrong, and what are the best router settings, and extender settings to get good wifi signal. I dont know much about routers and extenders Please help. Thank you.