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Forum Discussion
I have problems with my c700v2 and Ex7000 extender
Hello, I have never written in a forum before but I am desperat, I have comcast and we have up to 250mgbs plan. We have around 14 devices and 2 of these are connected to ethernet. alot of the time my...
What is the distance between the router and EX? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming (if available) and WMM on the C7000 modem.
isaacr77 wrote:Hello, I have never written in a forum before but I am desperat, I have comcast and we have up to 250mgbs plan. We have around 14 devices and 2 of these are connected to ethernet. alot of the time my internet is really slow and i get around 15-30 mgps when im in my room which is like 20 feet away from the router. When we use the computer which is connected to ethernet sometimes I get a "cant find internet connection" error on chrome and then have to reload the page. I play video games in my room which is why I got the EX7000 extender so i could use ethernet, I was getting good connection with the extender before i got the C700 router, I would get an average of 100mgbs and was happy. The old router was the xfinity XB3 router, I got the c700 in hopes that it would help with our wifi because it can hold more devices (instead of 16 with the XB3 to 24 with C700). Now my Ps4 gets 20mbps and is always lagging. My question is What am i Doing wrong, and what are the best router settings, and extender settings to get good wifi signal. I dont know much about routers and extenders Please help. Thank you.
Thank you also for replying, My EX7000 is 25ft away i measured it and when you say change the channels im not sure how to do that. Also i was looking through the advanced settings and there is a WMM for 2.4ghz and 5ghz both are on. Also I will look for beamforming to check that our
25 feet maybe a bit too close, try setting the EX out at 30 feet if you can. Having too much wifi over lap between the modems wifi and the EX wifi can cause some problems.
isaacr77 wrote:Thank you also for replying, My EX7000 is 25ft away i measured it and when you say change the channels im not sure how to do that. Also i was looking through the advanced settings and there is a WMM for 2.4ghz and 5ghz both are on. Also I will look for beamforming to check that our
Ok is it ok if i set at 33ft? i measured again and its the next closest place i can put it on furniture