NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I have wifi but dont?
Our power went out last night for three hours and since the wifi came back on and I am on my laptop but my TVs and phone no longer work even though I have reconnected them. I also can not access spec...
Hi hussains1980,
Good day!
Thank you for reaching out. We are sorry to hear about your experience with the modem. Aside from your laptop with limited access, do you have other devices that have limited internet access? Are there any devices wired to the modem? If yes, does it have the same issue with the laptop?
Please try to access the configuration page of the modem and manually upload the latest firmware.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router