NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jds3's avatar
jds3
Aspirant
Oct 28, 2020

Insane discussion with Netgear support about returning modem under warranty.

I purchased this cable modem in February, so it is still ostensibly under warranty.  Yeah, right.  Try going through those hoops.  So, I paid $160 for a cable modem that lasted about 8 months.  It wo...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 28, 2020

Please contact a forum moderator to help you out. 

vkdelta 

 

Thank you. 

  • jds3's avatar
    jds3
    Aspirant
    Nov 05, 2020
    How does one "contact a forum moderator"? Will they refund my purchase?
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 05, 2020

      Select the forum moderators name I tagged and send them a private message. NG forums have no control on refunds or returns. 

      Your best option would be to contact the place of purchase about returns. 


      Good Luck.