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Forum Discussion
jazo97
May 27, 2022Follower
intermitent cm1200 connection
Hi, I have a CM1200 modem with spectrum, My service is 400mbps/25mbps I normally get the full Download and barely get 17mbps down, yesterday I started to have intermittent service, the modem goes off...
olympos1625
Jul 07, 2022NETGEAR Employee Retired
Hi jazo97,
Good day!
Welcome to NETGEAR Community!
Thank you for reaching out. We are sorry for the inconvenience this has caused you. DId they re-provision the modem? Have you tried contacting our support team about this matter? Is there any changes on your network?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team