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Intermittant Loss of Internet Connection -- Netgear
Windows 7 Ultimate Netgear CM400 Modem (purchased just 8 days ago) Netgear N300 Wireless Router (Model WNR2000v5) with WiFi disabled (purchased 1 year ago) ISP Spectrum (aka Time Warner Cable) ...
I just got this A6210 after my A6200 failed. I have been having intermittant loss of Internet Connection. Today is started losing connection again after my computer was on for 1 hour. It would reconnect after 10-20 seconds. Then finally it wouldn't reconnect on its own. I checked my internet with my phone and the connection was working. I had to disconnect my A6210 and then reconnect and seem to work. It has been working now for the last 15 minutes.
The problem has been happening from the start.
Last week, I again was having intermittant outages, becoming more frequent and each becoming longer. My service is Spectrum (previously Time Warner Cable). My TV was working fine.
The problem did not seem to be my Netgear router (N300 Wireless, Model WNR2000v5). Instead, the online indicator on my Motorola modem (MB7220 V1.0, 5 months old) was off and the upstream indicator would not stop blinking, meaning ranging was in progress but no channel was connected. Rebooting the modem did not resolve the problem.
Spectrum said that they had no outage in my area but they could not detect my modem. Spectrum's attitude was that the problem was mine and not theirs. However, they sent a technician out to my house. Lo and behold, the problem was a bad connector in Spectrum's junction at the street! This is, it was their problem and not mine.
Even if your phone is VoIP and works, the problem might indeed be with your service. If your phone is mobile or land-line, the problem is even more likely your service. The next time the problem happens, do nothing to fix it. Instead, call your ISP and have them check their lines, junctions, etc.
