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Forum Discussion
ETermin
May 20, 2022Aspirant
Intermittent connection cm1200
Hey all, I'm a bit of a loss so I figured I would ask here. I'm losing downstream connectivity intermittently. My isp (mediacom) is blaming the modem which is less than a year old. I had no issues unt...
ETermin
May 20, 2022Aspirant
I'm sorry the upload was being a bit finicky. I uploaded it to the image below from my phone. I don't know why it wouldn't let me post directly.
FURRYe38
May 20, 2022Guru - Experienced User
Power levels are ok, however you have correct and un-correctables that should be zeros.
Check all of the coax line connections and jack fittings. Remove any coax line splitters to test.
What is your ISP speeds UP and Down that you pay for?
- ETerminMay 20, 2022Aspirant
I pay for 400D/30U and im getting 494D/41D. As for the uncorrectables Im not sure what is causing them i can double check all the connections. This just started a few months again and has slowly become more of a nuisance.
- FURRYe38May 20, 2022Guru - Experienced User
ISP needs to check into this as well...keep on them.
- ETerminMay 20, 2022Aspirant
they had a tech out previously and said everthing was fine and blamed the modem since it wasnt on their supported list anymore. (it was previously)
they only support the following NG modems now, cm1000, cm1100, and cm2000