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Forum Discussion
hariri
Apr 02, 2020Aspirant
Intermittent connection
Hi to all, I want to thank all in advance for taking time in reading this and trying their best in assisting me. So I have been having this issue for a while. Intermittent connection. Sometime...
plemans
Apr 03, 2020Guru - Experienced User
Do you have a screen snip of the modem's connection page?
did you have the isp check the line?
- haririApr 04, 2020Aspirant
Sorry for the late reply...
How do I get the modem's connection page?
Also, I had comcast come in and check the lines outside the house...not on the pole. They said they are fine. However, today they will be checking the pole wires.
They also said it could be that the speed I have is not enough for the things I am running in the house and it could be causing the intermitten connection. Also they said that it could also be the modem I am using. Even though it is brand new and also the previous modem I had was doing the same thing. Which I through out because I thought it was bad and I shouldn't have done that.