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Forum Discussion
Intermittent internet connection C7800
we keep dropping our internet connection. Our ISP (WOW!) is showing the modem as connected - but out internet keeps going in & out. With working remotely and now with school starting and more of us r...
I am having same issues, the internet connection drops for 5-50 seconds every now and then, Xfinity suggested checking wifi channel and reconfiguring the modem. Even though the modern is in warranty Netgear is refusing to help as the support warranty is only for 90 days. The problem was there from day 1, it took time to realize that the problem might be with the brand new router. This is very annoying especially while on a zoom call or webinar. How to resolve the issue?
I ended up having water damage to my internet lines on the house. The issue has mostly gone away since xfinity came and repaired the line.
So the issue was with Xffinity connection, not the router?
- For me yes. I had xfinity come out and check the lines....I did not have to pay for that appointment because it was their fault....but it could be an issue with the router, in which case you would have to pay for the visit