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Forum Discussion
RouterC7000v2
Jan 25, 2021Aspirant
Intermittent internet connection, model c7000v2
Internet connection drops for 5-50 seconds every now and then, Xfinity suggested checking wifi channel and reconfiguring the modem. Even though the modern is in warranty Netgear is refusing to help a...
plemans
Jan 26, 2021Guru - Experienced User
do you have a screen snip of the cable connections page and the event logs?
RouterC7000v2
Jan 26, 2021Aspirant
No, I have no idea how to generate these.
Update: I changed the channel to 10 from Auto (which was on 11) and it seems fine so far, but I need to monitor for the entire day or two to see if it really resolved the issue.