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MitchVilla's avatar
MitchVilla
Aspirant
Feb 07, 2021

Intermittent network disconnection for CM1000

Hello all,   I've been having issues with my network which started 3.5 weeks ago. I'm experiencing network dropouts within a specific timeframe. I've already had my ISP tech stop by and they've exp...
MitchVilla's avatar
MitchVilla
Aspirant
Feb 07, 2021

Here are my logs for the weekend.

 

TimePriorityDescription
2021-02-07, 13:17:12Warning (5)Dynamic Range Window violation
2021-02-07, 13:17:12Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:17:12Warning (5)Dynamic Range Window violation
2021-02-07, 13:17:12Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:17:12Warning (5)Dynamic Range Window violation
2021-02-07, 13:17:12Warning (5)RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:17:07Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:17:02Notice (6)TLV-11 - unrecognized OID;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:17:02Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv4
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 13:15:51Critical (3)Resetting the cable modem due to docsDevResetNow
2021-02-07, 00:37:47Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:36Critical (3)Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:23Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:23Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:20Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:20Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:19Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:37:19Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:35:52Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:35:49Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:24:26Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:24:22Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:24:02Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:24:02Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:23:43Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:23:42Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:23:23Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:23:22Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:22:35Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-07, 00:22:34Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2021-02-06, 16:30:18Critical (3)Resetting the cable modem due to docsDevResetNow
2021-02-04, 14:46:16Critical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2021-02-04, 14:46:02Critical (3)Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-04, 14:46:01Critical (3)No Ranging Response received - T3 time-out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;
2021-02-04, 14:46:01Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=10:0c:6b:ca:49:98;CMTS-MAC=d4:ad:71:0c:33:22;CM-QOS=1.1;CM-VER=3.1;