NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Intermittent network disconnection for CM1000
Hello all, I've been having issues with my network which started 3.5 weeks ago. I'm experiencing network dropouts within a specific timeframe. I've already had my ISP tech stop by and they've exp...
Was there ever a fix for this issue, as I am having the same issues with the CM1000
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
What MFr and model wifi router do you have connected to the CM modem?
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
falrig wrote:Was there ever a fix for this issue, as I am having the same issues with the CM1000
Basically ive never seen a resolution on any of these posts, they just seem to end because the only response you get is please upload a spec sheet and nothing ever after that......looks like it disconnected.
Has there been any resolution, seems like a lot of people report the same intermittent connection issues with the CM1000 modem.......
Im using a Netgear Nighthawk 1900 wireless router
falrig wrote:Basically ive never seen a resolution on any of these posts, they just seem to end because the only response you get is please upload a spec sheet and nothing ever after that......looks like it disconnected.
Has there been any resolution, seems like a lot of people report the same intermittent connection issues with the CM1000 modem.......
Im using a Netgear Nighthawk 1900 wireless router
A couple things.
1. I'd recommend starting your own post so the OP's info doesn't get confused with yours.
2. Your right in that many don't respond to the request for more details. it could be they fixed the issue, it could be the isp fixed it, or the decided to go another. It doesn't mean the info doesn't help because when we get that info it does help checking line/logs.
3. AC1900 is a speed, not a model. A model number and firmware helps because some of the AC1900's don't have the greatest firmwares.
So in summary: I'd start your own post and include the info we'd need to help you best.
thanks
