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Intermittently Dropping Internet Connection-C6300/AC1750
This past weekend I replaced my old Netgear cable modem/router with the C6300v2. (The old one worked perfectly fine, but it was about 7 years old and I thought it might be time to replace it.) Unfort...
Yeah, this went back to Walmart earlier this week (along with the extender/boosters that I thought were needed and would help - but they did not).
We exchanged the C6300 for the Netgear Nighthawk AC1900 (Model #C7000) for about $10 more than the AC1750 / C6300 and it has worked flawlessly since we connected it. No drops of wifi and my doorbell camera connects with no problem. The reach is fine. There is definitely an issue with the C6300 model. Sorry you missed your window of return!
Thanks for your reply. My cell phone is on the 5ghz (I couldn't get it to work on the 2.4ghz), but everything else is on the 2.4ghz. I'm having the problem on both channels and they both drop at the same time. My old Netgear modem/router only had the 2.4ghz and I never had a problem with it.
both channels drop at the same time?
Do wired devices drop when the wireless devices do?
Several times both have dropped at the same time or within seconds of each other. Today, it seemed to be only the 2.4ghz.
I mostly work wireless. Tommorrow I'll plug in the ethernet and I'll let you know what happens.
You can also try a factory reset and reinstall.
Well, I tried connecting with the ethernet cable. I used my laptop all day and it didn't disconnect. So, as I said the problem is the wifi. Unfortunately, there are times when I have to use my laptop in a different room so this is not a viable solution for me.
I tried doing the factory reset and reinstall. I connected my laptop via wifi and about 2 hours later the wifi disconnected. I also looked to see if there were any firmware updates and there weren't any.
I guess I should have checked here before purchasing this model since there are quite a few posts about this problem and none seem to have a solution. Unless you have any other suggestions it looks like I'm going to have to find a different modem/router and return this one.