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Intermittently Dropping Internet Connection-C6300/AC1750
This past weekend I replaced my old Netgear cable modem/router with the C6300v2. (The old one worked perfectly fine, but it was about 7 years old and I thought it might be time to replace it.) Unfort...
Yeah, this went back to Walmart earlier this week (along with the extender/boosters that I thought were needed and would help - but they did not).
We exchanged the C6300 for the Netgear Nighthawk AC1900 (Model #C7000) for about $10 more than the AC1750 / C6300 and it has worked flawlessly since we connected it. No drops of wifi and my doorbell camera connects with no problem. The reach is fine. There is definitely an issue with the C6300 model. Sorry you missed your window of return!
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
This modem model is 8 years old now. Maybe time to get into something more updated. We recommend a separate modem unit as ISP sometimes do NOT support user owned modems let alone pushing FW updates to them. Connecting a external wifi router to a modem only unit offers users the control for FW updates for external routers when the user chooses too.
FURRYe38 I live in a townhouse. There are about a dozen visible wifi connections in my area. I'm not sure how to change the channel, but I'll look into it.
How do you know how old a modem model is? I just bought this (new) a few weeks ago. The box shows a copyright data of 2020. This model appears on my internet provider's list of supported modems for my connection speed.
By the way, as I said previously my old Netgear modem/router that I had used for over 7 years and only has the 2.4 always had a stable wifi connection.