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Forum Discussion
Internet connection doesn't work for a few seconds then comes back
Hello everyone, I'm not sure if this is a problem with my internet service provider or the actual modem, but I've been having this problem ever since I switched to this new modem. I had an old one...
Hello parkourpotato
You will have to log into your modem after you notice the issue happen and look at the logs and post them here this may help narrow down the issue.
DarrenM
Hello DarrenM - I apologize for cutting in on this discussion, but would you please tell me where/how to access the logs? Do I access them through NETGEAR Genie? I'm having my own power/surge/connection issues and using the site's search tool isn't helping (log-in topics vs actual log access). Thank you for any assistance you can provide.