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Forum Discussion
mwest1705
May 18, 2021Aspirant
Internet connection drops every day at the same time
This problem has been going on for over a week. Every day at around noon, my cable modem (C6300v2) disconnects from the internet. It will stay disconnected for anywhere from one minute to an hour and...
- May 26, 2021
Well, Comcast finally came and replaced all the cables from the house to the street and that seems to have done the trick. I suspect, but don't know for sure, that the problem was with the upstream which I don't think they were testing the first two times they came out.
Larry101
May 18, 2021Star
I had a problem too, but I only had the modem, Netgear CM1100, Cox said replace the modem and I had no problem since. I've read somewhere that "*they*" suggest to turn off the router function and use a separate router.
mwest1705
May 18, 2021Aspirant
Hmm. It's an idea, but I'm not sure I want to buy a third router. Maybe I should have got a separate modem and router to start with, though.
I can't help but think that if I knew what was causing it, I could fix it. Something is happening at noon that's triggering this, but I can't figure out what it is.
I can't help but think that if I knew what was causing it, I could fix it. Something is happening at noon that's triggering this, but I can't figure out what it is.
- Larry101May 18, 2021Star
Coincident?? I had a CM1100-->MK63 two months ago. My satellites disconnected about the same time 7pm PDT every day. There were a lot of problem with this MK63 mesh, so I returned after two weeks and bought a compatible TP-Link system. It worked great since then.
- mwest1705May 26, 2021Aspirant
Well, Comcast finally came and replaced all the cables from the house to the street and that seems to have done the trick. I suspect, but don't know for sure, that the problem was with the upstream which I don't think they were testing the first two times they came out.