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mwest1705's avatar
mwest1705
Aspirant
May 18, 2021
Solved

Internet connection drops every day at the same time

This problem has been going on for over a week. Every day at around noon, my cable modem (C6300v2) disconnects from the internet. It will stay disconnected for anywhere from one minute to an hour and...
  • mwest1705's avatar
    mwest1705
    May 26, 2021

    Well, Comcast finally came and replaced all the cables from the house to the street and that seems to have done the trick.  I suspect, but don't know for sure, that the problem was with the upstream which I don't think they were testing the first two times they came out.