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Forum Discussion
Renee17
Jan 16, 2022Follower
Internet connection issues
Recently had a power outage and cable outage. Internet now running and able to connect to a laptop. However does not connect to mobile phones or TVs. Internet Service provider states internet serv...
michaelkenward
Jan 17, 2022Guru - Experienced User
Renee17 wrote:
However does not connect to mobile phones or TVs.
Your router does not connect to mobile phones or TVs. They connect to the router
Tried starting everything in the recommended order?
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Then restart the wifi devices.