NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WS190's avatar
WS190
Aspirant
Oct 12, 2020
Solved

Internet Connectivity & Wireless Network Problems with New Modem/Router

I have a new NetGear C6300 [https://www.cox.com/residential/support/netgear-c6300.html ] and am experiencing a couple issues and wondering if anyone has insight:   I am working from home with a com...
  • FURRYe38's avatar
    FURRYe38
    Oct 12, 2020

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 12, 2020

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

 

  • WS190's avatar
    WS190
    Aspirant
    Oct 12, 2020

    Thank you -

     

    Yes, several neighbors - probably 8 other networks nearby.

     

    The 2.4 wireless was setup on Auto and 5G was on 153.  I will set the assign the 2.4G to 1, 6, or 11.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 12, 2020

      Lets see if changing channels helps...

      • WS190's avatar
        WS190
        Aspirant
        Oct 14, 2020

        This seems to have resolved my wireless issue - thank you!