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Forum Discussion
Internet constantly cuts out recently
Everything with my system worked perfectly until around 2:00 pm yesterday. I have tried every possible fix in google, and after waiting for 3 hours from a response from Charter I gave up. This is what my log states. Every 1-5 minutes the internet cuts out for about 5-10 seconds, then back on. For a list off already tried solutions I have reset and optimized the router & modem / reset network settings / made sure network adapter not set to power off to save power in device manager / checked all cables / as well as tried all of these commands -
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log
[Time synchronized with NTP server] Sunday, Apr 19,2020 01:12:56
[Internet connected] IP address: 71.88.221.165, Sunday, Apr 19,2020 01:12:46
[Internet disconnected] Sunday, Apr 19,2020 01:12:45
[Initialized, firmware version: V1.0.0.54_1.0.82] Sunday, Apr 19,2020 01:12:44
[Internet disconnected] Sunday, Apr 19,2020 01:11:50
[DHCP IP: (192.168.1.3)] to MAC address 1C:4D:66:38:9D:7A, Sunday, Apr 19,2020 01:11:39
[Internet connected] IP address: 71.88.221.165, Sunday, Apr 19,2020 01:11:32
[Internet disconnected] Sunday, Apr 19,2020 01:11:30
[Initialized, firmware version: V1.0.0.54_1.0.82] Sunday, Apr 19,2020 01:11:28
[DHCP IP: (192.168.1.2)] to MAC address 3C:8C:F8:F9:46:90, Sunday, Apr 19,2020 01:11:27
1 Reply
What modem are you using?
What firmware is on the router?
Have you tried reinstalling the firmware to the router, factory resetting it, and then re-installing it? Maybe something was corrupt in the firmware.
Have you tried directly wiring into the modem and seeing if the connection stays stable?
