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Forum Discussion
Internet Constantly Dropping
I've actually had this problem for a few months now. Around the same time (10 am - 11am EST) everyday my internet drops. Trying to figure out if it's my internet provider, my router, or my modem.
Your modem is the cm500?
do you have a screen snip of its cable connections page and logs?
What router do you have it connected to?
When internet drops, do all devices drop, just wireless, what exactly happens?
What fixes the issue?
Yes. I have the CM500.
I tried accessing the connections page and logs but it says I need a login and password and have no idea how to get that.
I am using a TP Link AC1750.
Yes. All devices drop from the internet since they are all wireless. I can see the Modem lights go orange when the internet drops.
Typially, it fixes itself. It's almost like a restart.
the default modem login/password
login: admin
password: password
AC1750 is a speed. what actual model do you have?
how frequently is it happening?
Do wired devices drop?
how long does it take to fix itself?
That did it.
Archer A7
It happens almost every day.
I do not have any wired devices.
It will usually fix itself in 5-10 minutes.
Today it was out for almost an hour. Not sure if it was my interenet provider though. Today's issue has never happened before.
