NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
gulax99
May 03, 2023Follower
Internet disconnects every day at 11:53AM and 11:53PM. Netgear C7800
We've had the Spectrum technicians come out twice so far. They noticed signal issues on their end, and did "integrity" tests or whatever after entirely replacing the lines outside. Everything was gre...
FURRYe38
May 03, 2023Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Any Wifi Neighbors near by? If so, how many?