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Forum Discussion
Internet dropping
I recently moved into my gf house and the only internet service they have in the area is spectrum. The internet always drops throughtout the day. I bought a CM1200 thinking it will fix the problem. I...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
The tech guy came last week and it was solid for 2 days and continue to happen. i will take a picture of his work outside.
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