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Forum Discussion
yungfung
Mar 29, 2018Aspirant
Internet has been down for 12hrs, Downstream flashing green, Upstream and WiFi blank
Hey there. I've been hoping the whole day that my internet might come back, but it hasn't. It worked last night and briefly when I woke up, but stopped working at around 11am EST. I made an account in...
vkdelta
Apr 02, 2018NETGEAR Employee Retired
please post your connection table and docsis event logs from the GUI.
if the DS never locks, then pretty much there is no signal or modem has HW issue. I would err mostly on the signal issue.
Best way to verify, is to take the modem to neighbors house where internet is working.