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Solved
Internet Keeps Dropping / Disconnecting
Hello Everyone, We've had this equipment for about two years and at first we suspected it was just our location and internet service provider was the source of the unreliable connection. It was ...
After checking each individual channel for both 2.4 Ghz and 5.0 Ghz frequency and isolating the network to those specific channels, internet seems to be more stable and faster.
do you have your "enable extended upstream power level button" clicked?
Your downstream levels are a bit low. they should optimially be between -7.5dbmv and 7.5dbmv. You're not showing errors but its not meaning they aren't there. T3 errors tend to be line/signal issues.
Do devices that are hardwired have issue? Just wireless devices? or both?
Thank you for the quick response, I do have the "enable extended upstream power level box" checked. I haven't had any issues really when I connect the ethernet cable to the box directly, but at the same time I've only used the hard wire method 5% of the time compared to me using the wifi 95% daily.
After checking each individual channel for both 2.4 Ghz and 5.0 Ghz frequency and isolating the network to those specific channels, internet seems to be more stable and faster.