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Forum Discussion
xTxBagZx
Oct 11, 2019Guide
Internet Keeps Dropping CM700
Over the last week or so my internet connection has been repeatedly dropping. My setup has a cable modem that is directly connected to a WiFi router. Most of the devices on my network are connected v...
FURRYe38
Oct 13, 2019Guru - Experienced User
Have the ISP check the signal and line quality up to the modem.
Be sure there are no coax cable line splitters in between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
xTxBagZx
Oct 13, 2019Guide
I was hoping to not deal with ISP since most of them are morons and they'll try to charge me money for coming out, but I guess I might have to.
It seems odd to me that there could be a signal issue. It works fine most of the time and I get well over my promised speeds.
- FURRYe38Oct 13, 2019Guru - Experienced User
They need to check the lines. IT's there line and responsibility to manage and ensure the signal is good UP to the modem.