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Forum Discussion
ericmons
Sep 12, 2018Tutor
Internet light on, but no internet
Hi all, our router just stopped working a couple of nights ago. We had Spectrum come out and confirm that we still have signal right up to the router. The internet light is on, but we are unable to ...
vkdelta
Sep 12, 2018NETGEAR Employee Retired
pls provide logs (Event logs, network logs, and power table).
also, do a ping and traceroute to google.com and provide the results.
vkdelta
Sep 12, 2018NETGEAR Employee Retired
also do nslookup www.google.com in the DOS command prompt.