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Have had this router for nigh on a year now and pleased with it for the most part, however there is one thing about it that is rather frustrating and there seems to be no rhyme or reason for it... A...
What, do you guys get a handbook with a bunch of scripted answers to provide? I got almost the exact same answer, word-for-word in another section and the similarity is uncanny. These "support communities" suck... As I stated in the other thread, the manufacturers should be providing support and not wannabe experts....
The community has a wide range of users with a wide range of expertise and knowledge. Users asking or help and support should not be critical of users here. Users coming to the community to be open to allowing and excepting help and information from users here in the community. If you don't care to allow or accept help and information from community users, then you'll need to find help elsewhere.
The community is here to help and try to get users problems fixed as best as we can. After troubleshooting to help narrow down the main problem, if we can't get the problem solved, then it's users responsibility to make contact with NG support and get there problem solved there. More often then not, most problems are a end-user mis-configuration issue.
If you don't want to except this so called help from "wannabe experts" then you'll need to phone contact NG support or file a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
"Don't bite the hand that feeds!"
Good Luck.
Manfred33 wrote:
What, do you guys get a handbook with a bunch of scripted answers to provide? I got almost the exact same answer, word-for-word in another section and the similarity is uncanny. These "support communities" suck... As I stated in the other thread, the manufacturers should be providing support and not wannabe experts....